Return Policy

Updated Return Policy:

We have a flexible return policy that allows you to return your item either at the time of delivery or within 3 to 5 days after receiving it. All returns must be sent back to the same shipping address from which the parcel originated.

Eligibility for Returns:

To be eligible for a return, your item must be in the same condition as you received it—unused, unworn, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Return:

  • At the Time of Delivery: Please inspect the product upon delivery. If it does not meet your needs or expectations, you may return it immediately to the same delivery personnel.

  • Within 3 to 5 Days: If you wish to return the item after delivery, please contact us to initiate the return process. Items must be sent back to the same shipping address from which the parcel originated.

If your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, feel free to Contact Us.

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it promptly.

Exceptions / Non-Returnable Items:

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)

  • Custom or personalized products

  • Personal care items (e.g., beauty products)

  • Hazardous materials, flammable liquids, or gases

  • Sale items or gift cards

If you have questions about a specific item, please Contact Us.

Exchanges:

The fastest way to ensure you get the item you want is to return the original item and, once the return is accepted, make a separate purchase for the new item.

Refunds:

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you haven’t received your refund, please Contact Us.